Collection

Modules

Bad Check Collection (BCC) Module

Bad checks are a part of the business that you would rather do without. Nonetheless, you still must deal with the problem.

Our CEMS BAD CHECK COLLECTION module helps you better manage, track and collect Bad checks.

There are two main methods of handling Bad checks:

FRONT WINDOW Operation:

BACK ROOM Operation:

Tellers at the Window will handle such checks. They can input information to mark returned checks as bad, and can collect payments on such items.

Our system will warn Tellers when a customer tries to present a Bad Check, alerting them about past problems with the customer or maker, and prompts are given to try to collect on any previously-presented Bad items.

Records are easily kept regarding full or partial payments made.

Processing and collection regarding Bad checks will be handled separately from the Front Window transactions. Checks can be marked and flagged as Bad, to warn Tellers and to encourage their making collection efforts on such items.

Specific severity codes can be assigned to the check presenter / maker. Special notes can be input associated with the transaction.

REPORTS Available through the BCC Module:

Detailed Reports about payments to make a bad check good.

Bad-Check Again Report (either Detailed or in Summary form).

Bad Checks by Customer / Company.

Bad-Check Status (i.e., Full or Partial Payments received, etc.)

Payment Type Report (cash, money order, etc.)

Report / Payment by Severity Code.

Collection letters sent to the Customer (by Age of Bad checks, Severity Code, Follow-Up Date, etc.)